🏡
Home
Vacation rental care and second-home support — from pre-arrival stocking and guest-ready setups — to property walkthroughs and seasonal check-ins.
🌿
Life
Errands, organizing, and everyday tasks handled with care and discretion — so you can reclaim your time and live your best life.
🥂
Play
Event planning & support, staffing, and cleanup — tailored for private celebrations and corporate gatherings — from intimate to grand.
ABOUT
A team built on trust, experience, and heart
First Call Concierge is a family-owned, mother-and-daughter concierge service proudly serving the Coachella Valley. What started as a shared passion for helping others has grown into a business built on trust, reliability, and genuine care.
Our goal is simple: to make your life easier in every way we can.
We bring more than four decades of professional experience to every client we serve. With decades of real estate and HOA management, Melanie Harriman brings deep knowledge of properties, homeowners, and what it takes to keep a home running beautifully. With eight years in hospitality and service, Nellie Harriman brings the warmth, attention to detail, and guest-first mindset that makes every experience feel effortless.
We understand how busy life can be — managing a vacation rental, preparing for guests, hosting events, or simply keeping up with everyday tasks.
As a family-owned business, we offer something larger companies can't — a personal touch. We treat every client, every home, and every event with the same care and attention we'd give our own. Whether you need ongoing support or last-minute help, you can count on us to show up, follow through, and handle it with professionalism and heart.
Your time matters. We're here to help you get more of it back.